Auth0 Auth Import

Import users from your Auth0 tenant

Available NowManagement APIEnterprise Scale

1Get Your Auth0 Management Token

You'll need a Management API Token with read:users scope from your Auth0 dashboard.

1

Go to Auth0 Dashboard

Sign in to your Auth0 Dashboard and select your tenant.

2

Navigate to APIs

Go to "APIs" in the left sidebar, then click "Auth0 Management API".

3

Create Test Token

Click the "API Explorer" tab, then "Create & Authorize Test Application".

⚠️ Test Token: This token expires in 24 hours. For production use, create a long-lived token through your application settings.

4

Find Your Domain

Go to "Settings → General" and copy your "Domain".

your-tenant.auth0.com

2Import Users in PacketMail

1

Go to Contacts

In your PacketMail dashboard, navigate to Contacts.

2

Click "Import from Auth"

Find and click the "Import from Auth" button.

3

Select Auth0 & Enter Credentials

Choose "Auth0" and enter your domain and Management API token.

4

Preview & Import

Click "Preview Users" to see your data, then "Start Import" to sync your contacts.

What Data Gets Imported?

Auth0 FieldPacketMail Field
emailEmail
given_nameFirst Name
family_nameLast Name
user_metadataMetadata
created_atSignup Date

✅ Imported

  • • Email addresses
  • • Profile information
  • • Custom metadata

❌ Not Imported

  • • Passwords or secrets
  • • App metadata (admin-only)
  • • API keys or tokens