Privacy Policy

Overview

Transmit ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our email platform.

Information We Collect

Account Information

When you create an account, we collect your email address, name, and password (hashed). We use this to authenticate you and provide our services.

AWS Credentials

You provide AWS SES credentials to enable email sending. These credentials are encrypted using AES-256-GCM before storage. They are decrypted only in memory during email operations and are never logged.

Email Data

We process email metadata (sender, recipient, subject, timestamps) for analytics and delivery tracking. Email content is processed but not stored long-term unless required for specific features you enable.

Usage Data

We collect analytics on how you use our platform to improve our services. This includes pages visited, features used, and error logs.

How We Use Your Information

• To provide and maintain our services
• To process and deliver emails through your AWS SES account
• To send you important updates about our services
• To respond to support requests
• To improve our platform and develop new features

Data Security

We implement industry-standard security measures:

• AES-256-GCM encryption for sensitive credentials
• TLS encryption for all data in transit
• Edge-native architecture minimizing attack surface
• Regular security audits and penetration testing

Data Retention

We retain your data for as long as your account is active. Email logs are retained based on your plan tier (7-90 days). You can request deletion of your account and associated data at any time.

Third Parties

We use the following third-party services:

• Cloudflare - Infrastructure and edge computing
• AWS - Email delivery (via your credentials)
• Clerk - Authentication

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Object to data processing

Contact

For privacy-related inquiries, contact us at privacy@xmit.sh