Email Glossary

Email Blacklist

An email blacklist (or blocklist) is a real-time database of IP addresses and domains that have been identified as spam sources. Email providers check these lists and may block or filter emails from listed senders.

How Blacklists Work

Blacklists are maintained by organizations that track spam. When your IP or domain is reported:

  • The blacklist operator investigates
  • If spam is confirmed, you're added to the list
  • ISPs query these lists in real-time
  • Emails from listed IPs/domains are blocked or filtered

Major blacklists include Spamhaus, Barracuda, SORBS, and SpamCop. Different ISPs check different lists, being on one doesn't mean you're blocked everywhere.

Why You Get Blacklisted

Common causes:

  • High spam complaint rates
  • Hitting spam traps (old addresses used to catch spammers)
  • Sudden volume spikes
  • Sending to purchased/scraped lists
  • Compromised account sending spam
  • Bouncing to invalid addresses repeatedly

Sometimes unfair:

  • Shared IP contaminated by other sender
  • Inherited reputation from previous domain owner
  • Overly aggressive spam trap operators

Checking Blacklist Status

Check multiple blacklists regularly:

MXToolbox Blacklist Check Queries 100+ blacklists simultaneously. Free and comprehensive.

MultiRBL Another multi-blacklist checker with detailed results.

Individual blacklist sites

  • Spamhaus: check.spamhaus.org
  • Barracuda: barracudacentral.org/lookups

Set up monitoring alerts so you know immediately if you're listed.

Getting Delisted

Each blacklist has its own removal process:

  • Identify the blacklist - Find which ones you're on
  • Fix the root cause - Don't request removal until you've stopped the spam
  • Submit delisting request - Most have online forms
  • Wait - Some auto-expire after days; others require review
  • Document changes - Be ready to explain what you fixed

Major blacklist delisting:

  • Spamhaus: Usually requires email to their team explaining fixes
  • Barracuda: Self-service removal with explanation
  • SORBS: Time-based expiration for most listings

Related Tools

Related Terms

Frequently Asked Questions

How quickly can I get delisted?
It varies. Some lists auto-expire in 24-48 hours if violations stop. Others require manual review which can take days. Spamhaus can take a week or more for severe cases. Prevention is far easier than cure.
Does being on one blacklist affect all my email?
No. Each ISP checks different blacklists. Being on a minor list might have no effect, while Spamhaus listing can block email to most major providers. Prioritize getting off major lists first.
I'm on a shared IP that got blacklisted, what do I do?
Contact your email provider immediately. Good providers monitor their shared pools and handle delistings. If it happens repeatedly, consider a provider with better pool management or dedicated/isolated sending.
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