Loops vs Mailchimp
Comparing Loops and Mailchimp for SaaS email marketing. See how the modern challenger designed for startups compares to the industry giant.
Loops is the modern email platform built specifically for SaaS companies, while Mailchimp is the established giant serving everyone from solopreneurs to enterprises. Both handle marketing email, but their approaches couldn't be more different.
Quick Comparison
| Feature | Loops | Mailchimp |
|---|---|---|
| Pricing Model | contact-based | contact-based |
| Starting Price | $49/mo | $13/mo |
| Free Tier | 1,000 | 500 |
| Transactional Email | ||
| Marketing Email | ||
| Automated Warmup |
Target Audience
TieLoops is built for SaaS:
- ●Product-led growth workflows
- ●User behavior triggers
- ●In-app event integration
- ●Transactional + marketing unified
- ●Startup-friendly pricing
Mailchimp serves everyone:
- ●E-commerce focus
- ●General marketing automation
- ●Broad template library
- ●CRM capabilities
- ●Enterprise features
Winner: Depends on your business
If you're a SaaS company, Loops understands your use case better. If you're e-commerce or general marketing, Mailchimp's breadth is an advantage.
User Experience
Loops winsLoops is modern and focused:
- ●Clean, minimal interface
- ●Fast to set up
- ●Logical workflow builder
- ●No feature bloat
- ●Built in the 2020s
Mailchimp is comprehensive but complex:
- ●Lots of features = lots of menus
- ●Can feel overwhelming
- ●Powerful but cluttered
- ●Legacy UI patterns
- ●Steep learning curve
Winner: Loops
Loops is refreshingly simple. Mailchimp has accumulated features over 20 years and it shows in the UX.
Pricing Model
Mailchimp winsLoops uses contact-based pricing:
- ●Free: 1,000 contacts
- ●Starter: $49/month for 5,000 contacts
- ●Growth: $99/month for 10,000 contacts
- ●Scale: Custom pricing
Mailchimp also contact-based:
- ●Free: 500 contacts, 1,000 sends
- ●Essentials: From $13/month
- ●Standard: From $20/month
- ●Premium: From $350/month
Winner: Mailchimp (for small lists)
Mailchimp's lower tiers are cheaper. At scale, Loops becomes competitive, but both suffer from contact-based pricing that punishes list growth.
Transactional Email
Loops winsLoops includes transactional:
- ●Unified platform for all email types
- ●Same interface for transactional and marketing
- ●Event-triggered sends
- ●API for developer integration
Mailchimp separates transactional:
- ●Requires Mandrill (separate product)
- ●Additional cost
- ●Different interface
- ●More complex setup
Winner: Loops
Having transactional email built-in is a significant advantage for SaaS companies who need both.
Ecosystem & Integrations
Mailchimp winsLoops integrations:
- ●Growing but limited
- ●Segment, Stripe, etc.
- ●API for custom integrations
- ●Newer = fewer native integrations
Mailchimp integrations:
- ●Hundreds of integrations
- ●Works with almost everything
- ●Zapier and native connections
- ●Extensive plugin ecosystem
Winner: Mailchimp
Mailchimp's 20+ years mean it integrates with everything. Loops is catching up but can't match the breadth yet.
The Verdict
Choose Loops if you're a SaaS company wanting a modern, focused tool that handles both transactional and marketing email without the complexity of legacy platforms.
Choose Mailchimp if you need extensive integrations, e-commerce features, or are already in the Intuit ecosystem. The learning curve pays off if you need its full feature set.
Consider alternatives if contact-based pricing is a concern for your growing list, or you want features like warmup automation that neither offers.
Consider Transmit
Both Loops and Mailchimp charge based on contacts, which punishes list growth. Transmit uses volume-based pricing, pay for what you send, not how many contacts you have. Plus you get automated warmup with auto-pause on deliverability issues, and **Multi-tenant Reputation Isolation** that neither competitor offers.
Compare with Transmit
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Frequently Asked Questions
How do Loops and Mailchimp compare on Target Audience?
How do Loops and Mailchimp compare on User Experience?
How do Loops and Mailchimp compare on Pricing Model?
How do Loops and Mailchimp compare on Transactional Email?
How do Loops and Mailchimp compare on Ecosystem & Integrations?
Choose the developer-first email API.
Regardless of which platform you're comparing, Transmit offers superior deliverability and easier integration.