Email Glossary

Suppression List

A suppression list is a database of email addresses that have been excluded from future email sends. Addresses are added when they unsubscribe, hard bounce, or report your email as spam. Suppression lists protect sender reputation by preventing emails to addresses that have explicitly or implicitly opted out.

Why Suppression Lists Matter

Sending to suppressed addresses directly damages your reputation:

  • Unsubscribed addresses - Resending violates CAN-SPAM and GDPR
  • Hard bounced addresses - Resending increases bounce rates and signals poor list management
  • Complained addresses - Resending to spam reporters is the fastest way to get blocklisted

Email platforms manage suppression lists automatically. Never manually remove addresses from your suppression list without a confirmed re-opt-in.

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